A Diablo Immortal player who has spent thousands of dollars on “pay to win” on Blizzard’s free-to-play mobile ARPG can no longer matchmake with other players for the game’s PvP Battlegrounds.
Diablo Immortal’s pay-to-win mechanics have been well documented. Players can purchase Legendary Crests to obtain not only the best and most powerful gems, but also the gems needed to upgrade those gems to even higher levels. This, in turn, increases a powerful stat called Resonance, which increases the base attributes of all equipped gear by a certain percentage.
In a recent video, YouTuber jtisallbusiness said he spent “a ton of money early on” so he was “well ahead” of other players. This led him, in his own words, to “literally slaughter every single person” in PvP. As a result, he has hundreds of battlefield wins and only a handful of losses.
However, buying his way to success has now come back to haunt Jtisallbusiness, as his resonance and matchmaking win record is now so high that Diablo Immortal’s matchmaking system cannot find other players Jtisallbusiness can compete with. He says he’s been trying to find a match for 48-72 hours with no success, and the problem has persisted for several weeks.
It’s all made worse by the fact that in addition to not being able to do PvP Battlegrounds, Jtisallbusiness is also unable to participate in one of Diablo Immortal’s key end-game features thanks to its matchmaking issue. One clan at a time can become the “Immortals” of a given server, who then defend their title against rival clans until they are finally overthrown. The clan of Jtitsallbusiness, of which he is the leader, became the Immortals a few weeks ago.
The problem is that due to Jtitsallbusiness’s unique situation, he cannot complete the quests required to participate in the Rite of Exile event to defend his clan’s immortal status, because one of the quests requires Jtisallbusiness complete a battlefield. He cannot give leadership of the clan to anyone else to potentially resolve the issue, and he is even unable to leave the clan so that his fellow clan members can participate in the Rite of Exile. When it comes time to fight in the Rite of Exile, he isn’t sure what will happen, but he assumes his clan will simply give up their status as Immortals without a fight.
According to Jtisallbusiness, Blizzard said a fix has been in the works for weeks. But he’s now wondering if he should try to get a refund for the $100,000 he spent because he’s no longer able to participate in the activities he paid for to be successful.
Jtisallbusiness didn’t find much sympathy among the game’s player base, with comments on YouTube and Reddit saying he “won” the game and got what he paid for, because he’s now so strong the game can’t find anyone else to play with.
Despite being heavily criticized for its microtransactions and pay-to-win systems, Diablo Immortal has reportedly earned over $100 million since its launch in early June. As for Diablo IV, Blizzard clarified that while the game sells microtransactions through an in-game store, they will only be cosmetic and won’t allow players to spend money to become more powerful.
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